Collections for large items
Have you created your customer account? It's easy to do and allows you to keep track of requests for Waste and Recycling services.
Bulky Waste collection update - Friday 24 July 2020 We are unable to accept new bookings for the bulky waste collection service. We are currently preparing our new and improved service, which will come online in September 2020. The local Household Recycling Centres are open and can be used to dispose of most bulky household items without charge (charges apply for non-household waste). For more information visit: household waste and recycling centre If you have already paid for the service, a member of our team will shortly be in contact to discuss your booking. We apologise for any inconvenience caused. Organise a private contractor to collect If you would like to organise your own collection, you can find contractors in the Yellow Pages or by searching the web. Your legal obligations You must check that anyone removing their waste is a registered waste carrier. This includes waste removed as part of building work, DIY work and house clearance. Failure to check is a criminal offence. You can carry out a check by recording the registration number of any vehicle removing waste. This means that if it is later dumped illegally, the perpetrator not you should face prosecution. Check the Environment Agency's public register of waste carriers (external website) or phone their authorisations team on 03708 506 506. It is also good practice to avoid paying in cash, ask for a receipt and make a note of (and keep) the vehicle registration which takes your waste away. |
