Just moved in to the area?

If you've just moved into the area, we'd like to welcome you to the Chiltern District. There are a number of things you probably need to do straight away, such as registering for Council Tax, registering to vote, and checking your refuse collections.

Why not register for a My Account on the Chiltern District Council website to make some of these things easier and quicker for you to get sorted? Creating your own My Account will provide you with a safe, quick and easy way to access your Council Services and personal information. It's available 24/7 at work, at home or on the move. 

The main services you can access online at the moment are the waste and recycling services.

You can check your bin collection dates and check what should go in each bin
You can report missed bin collections quickly and give feedback on our crews
You can pay for your garden waste subscription quickly and easily
You can request a smaller or larger bin
You can request a bulky collection for unwanted furniture items, white goods or garden equipment
You can ask for a street to be swept or a litter pick to be carried out
You can report an abandoned vehicle
You can check what bins you should have at your property and what should go in each one of them
You can order new bins if you need them


The My Account will save you having to wait in call queues and will allow you to check the status of your requests online at any time of day or night. 

Many more of our services will be added in the future, so once you are registered you will be able to access more services as they come online. 

Make things easier for yourself, register for your My Account today.

Register for your Customer Account


Council Tax and Benefits

Moving in

Setting up a Direct Debit

View your council tax online


Elections and Electoral Registration

Register to vote