Contact the waste team





How can we help?


Report a missed bin collection

View service updates and report a missed bin collection
Report a missed bin collection

Request a new bin

Request a new bin; replacement bin; smaller or larger bin, or arrange for a repair or replacement
Request a new bin

Report a street cleaning problem

Report a street cleaning problem, including dangerous items; litter; overflowing litter bins; abandoned vehicles; dead animals; fly-posting and graffiti
Report street cleaning problem

Find out what items we recycle and where to take them

Want to know which bin to put something in or where to take it?
What goes in my bins

My bin collection day

Find out your collection day and download your collection calendar
My bin collection day

Pay for a bulky waste collection

Arrange for us to pick up your old sofa, fridge or other large item: "bulky waste"
Arrange a bulky waste collection

Pay for a garden waste collection

Pay for your garden waste subscription online
Pay for garden waste

Organise a community litter pick

Request support for a community litter pick
Community litter pick

Request an assisted collection

Request for assistance with your collections
Request an assisted collection

Request a clinical (healthcare) waste collection

Request for clinical (healthcare) waste to be collected
Request clinical waste collection

Contact us about a new development

Contact us for all waste and recycling enquiries for new developments
New development

Make a complaint

Make a complaint about the service
Make a complaint

Can't find what you're looking for?

It's quick and easy to contact us online
Contact waste


Still need to call? You can contact us on 01494 586 550.