Chargeable garden waste

Chargeable Garden Waste Collections

Garden Waste Service

 

Service Update - Friday 12 November

We are aware of a technical issue affecting some residents in the South Bucks area when trying to renew a garden waste subscription. The incorrect area and price are showing. If you are trying to renew your subscription and find these errors, please do not proceed with the renewal. We are working to fix this technical issue and will update our website when it has been resolved.

If you have already made a payment for the incorrect price, we will be in contact with you to arrange a refund. We are sorry for any inconvenience caused.

 

Most people subscribe online using the form below. The form will tell you if you are eligible for a garden waste subscription, take your payment, and automatically add you to the subscription list. It will take you no more than five minutes from start to finish.

Pay for garden waste

Cost

The garden waste collection service, for your first bin or bags*, costs £50 per year.

* some households, not suitable for wheeled bins, will be issued with two reusable bags

In addition to your first subscription fee, you may request one further subscription at a cost of £50 per year. This subscription must be made at the same time as your first subscription.

Subscription length

Your subscription will last for 12 months, after which it must be renewed for your service to continue.

You can check when your subscription expires on your customer account.

Collection frequency

Collections take place every two weeks, on the same day as your recycling. The garden waste collection service is suspended for two weeks between December and January.

Please note that subscriptions will start 14 days after payment has been received for the service.

Unemptied bin

We will only empty garden waste bins for which a valid subscription has been paid.

We will not empty bins that contain the wrong items, are too heavy to be collected safely or where the garden waste is wedged / frozen.

When will I receive my bin?

Customers who already have a bin should continue to use the bin at their property.

We aim to deliver new bins within 28 days. All efforts will be made to ensure that new customers receive a full 12 months subscription.

Terms and conditions

Please download and read the terms and conditions before subscribing to the service Icon for pdf Garden waste terms and conditions [187.86KB]

Have you created your customer account? It's easy to do and allows you to keep track of requests for Waste and Recycling services.

Create your account