Accessibility

The team behind this web site hope that whoever needs to use it, can do so easily.

Getting in contact

Feedback form

If you do have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us.

Web support

Web support is an online reporting system that enables you to report problems or issues by submiting an online form, which only takes a matter of seconds. This will help to keep track of and respond quickly to problems and issues you may have with the website. If you would like a response, please include an email address.

Readability

We have made every effort to ensure this web site is easily readable using 'plain english'. In addition, we have ensured that the design of this web site is not an obstacle to its usability and readability.

The 'Text Only' option provides a plain text alternative to every page on this web site. In addition, we have minimised the use of Javascript to almost zero, to ensure that all browsing media and devices are able to access the information on this site with ease.

The site is also designed to be easily printable - providing a simple, text based output onto paper.

Access Keys

If you are using Microsoft Internet Explorer 4 on a PC, press alt and the access key character at the same time
If you are using Microsoft Internet Explorer 5 or higher on a PC, press"alt" and the access key character at the same time, then press the enter key
If you are using Microsoft Internet Explorer 5 on an Apple Macintosh, press ctrl and the access key character at the same time
For Netscape 6 and Mozilla, use the alt key on a PC, or the ctrl key on an Apple Macintosh

Government standard keys

S - skip navigation
1 - Homepage
2 - Whats new
3 - Site map
4 - Search facility
5 - Frequently asked questions
7 - Complaints procedure (Contacting the Council page)
8 - Disclaimer
9 - Feedback facility
0 - Access key details (this page)

Language Translations

We aim to provide you with a basic free translation links to enable you to access this website in as many different languages as possible. Once translated you should be able to navigate the entire site in your chosen language. (Note : Some of these may require the relevant languange fonts to be installed on your computer to work).

Note : Please be aware that these free on-line automated machine language translators do not provide a 100% accurate or fluent translation of our website. All links to translated pages, or translation services, on this webpage below will open in a new browser window.

Google

English to French

English to German

English to Italian

English to Portuguese

English to Spanish

English to Japanese

English to Korean

English to Chinese (Simplified)

English to Arabic

Visit Google translation tools

Adjusting text size

All modern browsers have controls to adjust text size and by using these you will not have to alter the settings on each website you visit.

Follow the instructions below to adjust your web browser.

Internet Explorer 6 - Select View > Text Size
Internet Explorer 7 - Select Page > Text size
Firefox - Select View > Text Size
Opera - Select View > Zoom
Safari - Select View > Make Text Bigger/Smaller

Adjusting screen Size

Screen resolution dictates just how large everything appears on the screen and larger resolutions can mean that web pages do not fit on your screen.

To alter your resolution follow the instructions below.

PCs

Under the Start menu, choose Control Panel.
Click on Display.
Click on the Setting tab.
Slide the bar in the Desktop Area to select a screen resolution.
Click on the Test button to preview the size of your screens.
Click OK in the pop-up box.
Click the OK button.

Macs

Under the Apple menu, select Control Panels > Monitors.
Click on the Monitor button.
Under Resolution, select the number of pixels.

Text Contrast

Certain users may need to alter the default combination of black text on a white or light green background that is used on the Chiltern website. If necessary, the combination of background and text colour can be controlled in the following way:

Internet Explorer

Select "Tools" then "Internet Options" from the menu at the top of your browser.

Press the "Accessibility" button and check the box marked "Ignore Colours Specified on Web Pages". Press "OK".

From the "Internet Options" box, press the "Colours" button

Select the required colour scheme, press "OK" here, and then again on the "Internet Options" box.

Mozilla Firefox 1.0

Select "Tools" then "Options" from the menu at the top of your browser

Click the "Font and Colours" button and uncheck the box marked "Use system colours"

Select the required colour scheme and press "OK"

Netscape 7.1

Select "Edit" then "Preferences" from the menu at the top of your browser

Expand the "Appearance" category in the left hand section of the dialog box

Check the box marked "Use my chosen colours...." Select the required colour scheme and click "OK"