Contact Us

Switchboard opening hours

Monday - Thursday 8.45am - 5.15pm
Friday 8.45am - 4.45pm

Visitor opening hours

Monday - Thursday 9am - 5pm
Friday 9am  - 4.30pm

location map

Comments, Compliments and Complaints

Christmas and New Year opening times

Contact information for Council Services

Automated payment Line0845 305 2148 
Car parks and Penalty Charge Notice enquiries01494
Building Regulations01895
Building Works
- public roads and public pathway disruptions and scaffolding in roads
01296 382416Contact Transport for Buckinghamshire form
Building Works - Noise and Dust01494
Building Works - Site Safety and Security0345 300 9923HSE advice form
Bucks Home Choice, Homelessness01494
Business Rates01494
Communications (Public Relations, Website and Marketing)01494
Benefits - Housing Benefit and Council Tax Support enquiries01494
Council Tax 01494
Democratic Services
Your Councillors
Electoral Services - register to vote01494
Food, Pests, Nuisance, Smoke, Health & Safety, Health Promotion,
Strategic Environmental Protection
Freedom of information
Grants, Community Development, Community Safety01494
Media enquiries0771 1040 758
01494 732903
01494 586505
01895 837390
Non Domestic Rates01494
Planning enquiries, Enforcement
View Planning Applications

Telephone opening times

Monday - Thursday 8.45am - 5.15pm
Friday - 8.45am - 4.45pm
Taxi and Private Hire Licensing all other licenses01494
Waste collection problems
waste management & cleansing services, Street Cleaning
01494 586550Contact the waste team

If you are unsure which section your enquiry relates to use  - 01494 729000

Customer Services will review your enquiry and answer it direct or if necessary refer it to the service section.

To be able to resolve your enquiry we may need to pass your enquiry and contact details onto another Service Area or third party, including County, Town or Parish councils.

Customer Services

Customer Services aim to provide an efficient and friendly service to deal with all face to face transactions and reception enquiries, provide the Council's switchboard service and undertake Housing, Revenues and Waste Management telephone enquiries.

Contacts outside of normal office hours


A housing duty officer for homelessness is available during visitor opening hours. When the offices are closed a separate out of hours telephone service is provided for emergency situations - 0207 0936443