Anti-social behaviour

The responsibility for tackling antisocial behaviour depends on what the problem is. We mainly deal with statutory nuisance (e.g. noise), as defined by acts of parliament, and envirocrime (e.g. graffiti).

Antisocial behaviour is considered to be "Behaviour by an individual or group that results or is likely to result in:-

  • another party feeling personally threatened,
  • a public nuisance, or
  • a detrimental impact upon the environment, or
  • a detrimental effect upon the quality of life of an individual or the community as a whole."

Are you willing to mediate?

We appreciate that in some cases it can be difficult to talk to your neighbour about the matter and you still wish to settle the matter informally.  In these instances additional assistance may be obtained from Mediation.

  • 7 out of 10 people who had used mediation would use it again.
  • In 8 out of 10 disputes when the neighbours met, an agreement was reached.
  • You don't have to be in the same room as your neighbour.
  • The mediators can visit you at home and at a time that suits you. They are independent and the visit is very informal.
  • Mediation is free.

Alternatively you can report any of the above or the consequences (e.g. graffiti or litter dropping) to us through our Report it online form but we may refer your request to or work with another agency such as Thames Valley Police or a social landlord such as Paradigm or L&Q Housing.

If what you want to report is not covered please phone the Thames Valley Police non-emergency number 101 or your social landlord.  The Paradigm Housing customer services number is 0300 303 1010. The L&Q customer services number is 0300 456 9996.

In an emergency where there is immediate risk to an individual or property please phone 999.

The Community Trigger is a means by which victims of persistent anti-social behaviour can request a review of their case.