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Chiltern District Council
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New joint waste collection, recycling and street cleansing contract starts on 4 March 2013

Waste collections, recycling services and street cleansing in Chiltern and Wycombe districts will be delivered by a new contractor, Serco, from Monday 4 March 2013 as a new fleet of liveried collection vehicles hit the roads.

The seven-year contract heralds a new, joint working relationship between Chiltern and Wycombe district councils, which aims to improve service delivery, increase recycling rates in both district to 60% by 2015, and improve street cleanliness.

Worth more than £7 million per year, the contract represents joint savings of £1.2million a year to the two councils.

A completely revitalised service will be rolled out in phases - to Chiltern residents through the summer, and to Wycombe district residents in the autumn. Existing collections in both districts will remain in place until the rollout gets underway. We would ask residents in both districts to ensure their bins/containers and sacks are out at 7am on their day of collection.

Councillor Peter Martin, Chiltern District Council's Cabinet Member for Waste, said: "Information packs will be mailed out to Chiltern residents after Easter, giving them comprehensive information on the new service, so I urge residents to look out for that in their post in the coming weeks.

"We have planned an extensive communications programme to keep residents in both districts informed, including roadshows, where they'll be able to see the new vehicles and containers, and ask any questions about the new service. Our new joint waste management team has worked hard to ensure as smooth a transition as possible, and we are confident of its success."

Councillor Audrey Jones, Wycombe District Council's Cabinet Member for Environment added: The introduction of this contract represents a major change in service delivery and demonstrates how collaboration between councils can bring tangible benefits to our council taxpayers.

"Fundamental to our new way of working is a commitment to improve the service, as well as increase recycling, thereby reducing the amount of waste going to landfill.

"As the roll out of the new service for the Wycombe district is planned for the autumn, we'll be sharing information about changes and improvements with local residents over the summer months. Until then it's business as usual. "

Mike Boult, Director at Serco said: "Serco is delighted to be working with Chiltern and Wycombe district councils to deliver a revitalised, waste, street cleaning and recycling service to the residents across both Chiltern and Wycombe."

From 4 March, Wycombe District residents' enquiries for waste management will be handled by Chiltern District Council Customer Services as part of the new joint working arrangement.  For queries call:  01494 586550 or email

Further information is available online at Chiltern District Council and Wycombe District Council  plus regular updates on both councils' Twitter accounts: @ChilternCouncil and @wycombedc