Contact us
| Services | Telephone | |
|---|---|---|
| Building Regulation Applications, General Building Regulation Advice, Dangerous Structures, Demolitions , Disabled Access. | 01494 732207 | BuildingCtl@chiltern.gov.uk |
| Bucks Home Choice, Homelessness | 01494 732013 | Housing@chiltern.gov.uk |
| Car parks and general engineering enquiries | 01494 732194 | engineering@chiltern.gov.uk |
| Communications (Public Relations, Website and Marketing) | 01494 732903 | communications@chiltern.gov.uk |
| Council Tax, Revenues, Benefit enquiries | 01494 732077 | Finance@chiltern.gov.uk |
| Democratic Services | 01494 732010 | ChiefExecs@chiltern.gov.uk |
| Electoral Services - register to vote | 01494 732014 | elections@chiltern.gov.uk |
| Food, Pests, Nuisance, Smoke, Health & Safety, Health Promotion, Strategic Environmental Protection | 01494 732058 | EnvHealth@chiltern.gov.uk |
| Freedom of information | 01494 732006 | foi@chiltern.gov.uk |
| Grants, Community Development, Community Safety | 01494 732013 | HousingandCommunity@chiltern.gov.uk |
| Planning enquiries, Enforcement | 01494 732950 | Planning@chiltern.gov.uk |
| Policy & Improvement | 01494 586505 | communications@chiltern.gov.uk |
| Taxi and Private Hire Licensing all other licenses | 01494 732063 | Licensing@chiltern.gov.uk |
| Waste collection problems, waste management & cleansing services, Toilets, Street Cleaning, Grass cutting | 01494 586550 | wasteteam@chiltern.gov.uk |
If you are unsure which section your enquiry relates to use info@chiltern.gov.uk 01494 729000.
Customer Services will review your enquiry and answer it direct or if necessary refer it to the service section
Customer Services
Customer Services aim to provide an efficient and friendly service to deal with all face to face transactions and reception enquiries, provide the Council's switchboard service and undertake Housing, Revenues and Waste Management telephone enquiries.
Visitor opening hours - Location map
Monday - Thursday 9.00 - 17.00
Friday 9.00 - 16.30
Switchboard opening hours
Monday - Thursday 8.30 - 17.30
Friday 8.30 - 17.00
Customer Services Advisors can undertake enquiries and process transactions across all council service areas and can provide information and contact details for partner organisations.
A Planning Duty Officer is available from 9.00 - 12.30 Monday to Friday.
A housing duty officer for homelessness is available during visitor opening hours. When the offices are closed a separate out of hours telephone service is provided for emergency situations - 01732 781903
Bucks Registration Service undertakes appointments in Customer Services Wednesday afternoons and all day Thursday. Appointments may be booked by calling 01494 475200 and requesting an appointment at Chiltern.
