Planning Duty Officer
Duty Planning Officer
The Duty Planning Officer can only give general planning advice and guidance, including:
- help with the pre-application and post decision processes;
- the planning application process including help with forms and fees; and
- general information about planning policies.
In terms of whether or not planning permission is required, the planning duty officer may provide general guidance regarding "permitted development" rights (development that can be undertaken without the need for planning permission), however the advice given should only be viewed as a guide and is in no way binding on the Council.
For formal confirmation whether planning permission is required for a proposed development you will have to submit a Lawful Development Certificate, which are available on the Planning Application Fees and Forms page, (Form 014 for a proposed use).
You can use the information Do I need planning permission? page when checking whether planning permission is likely to be required, and this page also sets out how to obtain our formal determination as to whether planning permission is required. You may also wish to use the Planning Portal (External Website).
The Duty Officer is available every Monday, Wednesday and Friday between 9am to 1pm. This free planning duty officer service can be accessed either by telephone (01494 732950) or in person at the Council Offices.
No appointment is necessary but normally no more than 10 to 15 minutes is available for each enquiry.
If you wish to make a general enquiry outside of these hours you may wish to complete and return the Planning Duty Officer Form [629kb], which is also available in the 'downloads' box on the right hand side, or leave a message for the Duty Officer on the number provided.