Pay by phone
Pay by Phone Phone Parking Payments
Benefits of Pay by Phone - extending your parking session
What is Pay by Phone?
Pay by Phone is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine. When you park your car in a car park which features the Pay by Phone service, you simply dial the local number shown on the machines and pay for your parking over the phone.
With Pay by Phone:
- You no longer need to carry change
- You don't have to visit a parking meter
- You don't need to walk back with a parking ticket - Civil Enforcement Officers check which vehicles are parked with Pay by Phone via their handheld units
Pay by Phone users can also top up their parking when they're away from their vehicle. So if you get held up or delayed, simply ring the Pay by Phone number again from your "dialed numbers", top up remotely and avoid a penalty charge notice.
For Pay by Phone parking in Chiltern District , the local number to call is 01494 398398
How do I register?
You can pre-register with Pay by Phone on the internet. Simply follow this link - PayByPhone registration
Alternatively you can register at the time you first call to use the service. The number to call is shown on the boards located nearby.
If you are parking in Chiltern, the local number to ring is: 01494 398398
When you phone for the first time, you will be asked for:
- The number plate, colour and make of your vehicle
- The location code for where you are parked. Each area which offers Pay by Phone as a means of payment has its own individual location number. Local signs provide this information
- The length of time for which you want to park, and
- Your payment card details
You will also be asked if you want a text confirmation of your parking session and a text reminder when your parking session is about to run out.
The initial registration process could take a couple of minutes. Future calls to park will be much quicker - only about 30 seconds or so.
Parking with Pay by Phone
The next time you call, Pay by Phone remembers you from last time (by recognising your mobile phone number) and will ask you to:
- Confirm the vehicle that you want to park
- Confirm the location number
- Say how long you want to park, and
- Provide the security code from your credit card
Again, you will be asked if you wish a text confirmation or reminder.
How much does it cost?
There is no charge for registering with Pay by Phone and no charge for the PIN confirmation text when you set up your account.
When you park your vehicle with Pay by Phone, you will pay a 20p convenience charge on top of the normal parking tariff charges which apply. This parking charge will be shown on your monthly credit/debit card statement.
There is also the local call to the Pay by Phone service - but if you have a mobile phone package which includes free bundled minutes, your call to Pay by Phone is likely to be included within this. In any case, once you are registered, the call to park your car each time is very quick - usually less than a minute.
If you wish to receive a text confirmation of your parking session or a reminder when your parking session is about to run out, there is an additional 10p charge per text for these options.
Benefits of Pay by Phone - Extending your parking session
Unlike normal parking sessions, you can remotely top up your parking fee when you use Pay by Phone. If you want to extend your stay, simply call Pay by Phone again (log the number in your phone "contacts" or retrieve it from your "dialed numbers") and the service will ask you:
- How long you want to extend for
- What your card security code is
Can I get a VAT receipt?
If you need a VAT receipt for your Pay by Phone parking session, you can view and print it online at PayByPhone VAT receipts.
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Location numbers
Text the correct car park location number followed by the duration in hours e.g. 7440 5
Car Park name | Location number |
|---|---|
| Amersham multi storey | 7440 |
| Sycamore Road Amersham | 7441 |
| Amersham Old Town, Amersham | 7442 |
| Snells Wood Little Chalfont | 7443 |
| Chiltern Avenue Amersham | 7444 |
| Buryfield Gt Missenden | 7445 |
| Church Lane Chalfont St peter | 7446 |
| Blizzards Yard Chalfont St Giles | 7447 |
| Star Yard Chesham | 7448 |
| Catlings Chesham | 7449 |
| Albany Place Chesham | 7450 |
| Chesham Station | 7451 |
| East Street Chesham | 7452 |
| Water Meadow Chesham | 7453 |
| Link Road Gt Missenden | 7454 |
| High Street Prestwood | 7455 |
| Chiltern Pools | 7456 |
| Civic Centre | 7457 |
More information
For general information about Pay by Phone please visit PayByPhone information.
Or contact Pay by Phone Customer Services 0330 400 4356
